Cancellation Policy

1. Refund Policy for Cancellations

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1.1 Art-Redefined understands that circumstances may arise where customers need to cancel their orders. We offer a full refund for cancelled orders.

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2. Timeframe for Cancellations

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2.1 Customers may cancel an order for a full refund before it starts the shipping process. This window is within 1-2 days from the date of purchase.

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3. Cancellation Fees

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3.1 Art-Redefined does not impose any cancellation fees. Customers are entitled to a full refund without any additional charges.

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4. Cancellation Process

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4.1 To initiate the cancellation process, customers can contact us via email, phone, or chat. Our customer support team will guide them through the necessary steps.

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5. Cancellations after Shipping Initiated

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5.1 If an order has already been shipped, it cannot be canceled. In such cases, customers may follow our returns policy after receiving the order.

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6. Cancellations for Custom Artwork

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6.1 Cancellations for custom artwork orders are not accepted once the preparation process has started. Custom orders are specially crafted and cannot be canceled at that stage.

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7. Additional Information

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7.1 At Art-Redefined, we understand the need for flexibility. If you have any questions or require further assistance regarding order cancellations, feel free to reach out to our customer support team. We're here to help make your experience seamless and enjoyable.